In Figma I create the designs for the developers to use. I have two main files; the first is my working files, and the second is my production-ready file. I use Figma to create the diverse librabry which is specific to the system, and suits the rest of the eco-system.

I use the Jira PM board to track and monitor the progresion of tasks during the design phase. When linking them to tickets in the developer’s Jira board, I am able to execute timely sprints.

In Jira, tickets are created for the developers to produce new designs, fix old ones, etc. I create sprints to map out the tasks which require completion, following my roadmap.

Since the platform is only one third of the wider eco-sytem (inclduing the app and website), there is small sub-division of the product team which works on the platform design. I am resposible for leading this team and guiding the developers who work in this environment.

Within the platform there is the overall system (how each feature and component work together to create a cohesive user experience), and sub-systems (of each feature). A key part of designing the platform is developing workflows, processes and uer journey which consider the overall system and each sub-system so that eveything works as it should.

Following the roadmap, we continue to improve the design and features iteratively. Using an agile framework helps to do so.

To eliminate bugs, error and to improve the user experience I conduct rigorous testing and quality assurance.

I design new features to continue expanding the platform’s capabilities, responding to client requests and contiue to be a leading SaaS product.

The platform has it’s own Figma design library. Although the components have a simiar styling to the other systems, the platform’s library is designed to maximise the user experience for our audience who use the platform (only administrators have access).